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Protect Plugin: Zendesk

  • Click the Admin icon in the sidebar, then select Settings from the Security category.

  • Zendesk Classic: Select the Setting menu, then select Security.

  • Select the End-users tab.

  • Zendesk Classic: Select the Single Sign-On tab.

  • Select the JSON Web Token option.

  • Zendesk Classic: Next to the JSON Web Token option, click Edit, and then select Enabled.

  • Enter the Remote Login URL - http://example.com/amember/protect/zendesk/login

  • Enter the Remote Logout URL - http://example.com/amember/protect/zendesk/logout

  • You can optionally restrict access to users within a range of IP addresses.

  • Finally, you need to generate a shared secret by clicking Generate a new token. Copy the shared secret because you'll need to use it in your JWT implementation.

  • Important: You must keep the shared secret safe because if that gets compromised all the data in your Zendesk account is at risk.

  • When you're done configuring JWT, click Save.